SHERREN B. MANAOIS

Address: (Please contact person directly for information)  Singapore 381123

E-mail:  sherrenmanaois@gmail.com   sherrenmanaois@yahoo.com

Contact Nos.: (Please contact person directly for information)

CAREER OBJECTIVE:

To obtain a position in a competitive organization that will allow me to practice my skills and make use of my knowledge acquired from the academe and from previous work experiences, and to be come an integral part of an organization that exhibits excellence

SKILLS:

·         Adept in the Conceptualization, Preparation, Implementation and Control of a Marketing Plan

·         Competent in Event Management, Sales Promotion, Advertising and Market Research

·         Knowledgeable in MS Office,  Adobe Photoshop, Adobe Premier, Final Cut Pro, CRM and CICSH

·         Proficient in underwriting for unsecured loans

·         Fluent in English  and Filipino

EDUCATIONAL BACKGROUND:

Master of Science in Marketing  

De La Salle University (Finished 33 academic units)

Anticipated Graduation: 2008
 

Bachelor of Arts in Film and Audio-visual Communication  
University of the Philippines 2000  (Premier State University in the Philippines) 
Graduation: 2000

PERSONAL INFORMATION:

Date of Birth:  26 October 1977

Passport No.:  QQ0003326

Other Information:  Employment Pass Eligibility Certificate Holder

RECENT EMPLOYMENT HISTORY:

DEVELOPMENT BANK OF SINGAPORE

Industry:  Banking/Call Centre

November, 2007 – February, 2008

Customer Service Officer

·         Trained for the Personal Banking split providing assistance to customers’ enquiries and requests via the telephone

·         Provides administrative assistance to the Quality and Training Group

HONGKONG AND SHANGHAI BANKING CORPORATION   –   DATA PROCESSING PHILIPPINES

Industry:  Banking/Call Centre

September, 2006 – June, 2007

Associate/Underwriter (Central Underwriting Unit for UK Operations)

·         Reviewed and processed credit applications, credit bureau report profiles, and account information in making sound     underwriting decisions

·         Administered requests including telephone calls with a high degree of service and efficiency

·         Ensured reasonable timely recommendation of approval or decline on applications

·         Exhibited performance in providing assistance to internal and external customers with high regards to quality and        productivity standards

CROLIFIC GARMENTS MANUFACTURING CORPORATION (Brand Name: BOBSON)

Industry: Fashion & Retail

October, 2003 – August, 2006

Business Development Officer (December, 2005-August, 2006)

·         Reported directly to the Chief Executive Officer and the Vice President for Sales and Marketing

·         Collaborated with mall owners and mall administrators in the acquisition of areas pertinent in the penetration of new markets and expansion of the business

·         Ensured efficiency of operations of the franchised store

·         Coordinated with established Franchising Groups for events such as Franchise Expo and other business seminars and road shows to market the franchise business

·         Created presentation materials and drafted marketing collaterals for franchise campaigns

·         Facilitated the concerns of the Licensee to ensure that it operates according to the standards agreed on

·         Organized satellite selling activities in schools and business establishments to augment sales

·         Identified new sales opportunities through peripheral distribution of products

·         Developed and administered  cost-cutting measures by continuously monitoring and negotiating rental rates and other payables to business partners like malls and department stores hence was able to curb department expenditures to 5-15% monthly

Others: Interviewed on-air in Asenso Pinoy regarding the company’s franchise business aired through DZSR Manila and Philradio Stations nationwide; On-cam interview with the UNTV during a franchise fair for a show that dealt on entrepreneurship

Sales Promo Officer (April, 2005-November, 2005)

·         Worked closely with the Vice President for Sales and Marketing and the Marketing Manager

·         Evaluated local market drivers, emerging trends and the competitive arena to achieve market share increase and dominance

·         Formulated and developed innovative marketing strategies like aggressive sales strategies to achieve overall sales targets and objectives

·         Performed market research, planning and support for the Merchandising Group especially for product line extension

·         Analyzed quarterly market data and prepared business reports for the Executive Committee’s review 

·         Assisted the Vice President for Sales and Marketing in some sales operation concerns

Marketing Communications Assistant (October, 2003-April, 2004)

·         Liaised and maintained good coordination with Advertising Agencies, Media owners and suppliers

·         Collaborated with the Marketing and Business Development Manager in media buying, development and implementation of promotional, marketing events and road shows

·         Involved in the production process for projects such as TV production, press ad, magazines, radios, exhibitions etc.

Other Position Held throughout the 3-year tenure in the company: Business Development Supervisor (March, 2004-March, 2005)

WEST JAVA PUBLISHING CORPORATION

Industry:  Publishing

April, 2003 – October 2003

Writer

·         Researched and composed articles for the Business, Pastime and Events Sections

·         Coordinated and interviewed celebrity entrepreneurs, personalities with interesting hobbies, and event organizers

Some of the Local Celebrities Interviewed: Boy Abunda, Michael V., Carlo Maceda, Jean Garcia, Aleck Bovick, Gary Estrada, etc

OTHER WORK EXPERIENCES:

TACTICA ADVERTISING

Industry:  Advertising-Creative

December, 2002 – May, 2003

Copywriter

DIGITAL MIND PRODUCTIONS

Industry:  Advertising-Creative

December, 2001 – November, 2002

Video Editor

ACES FILM PRODUCTIONS

Industry:  Advertising-Creative

April, 2000 – March, 2001

Production Assistant

TRAINING AND SEMINARS ATTENDED:

Induction Training - Banking

DBS- Contact Centre

750 E Chai Chee Techno Park

Singapore

December 6, 2007 - January 7, 2008

Culture Orientation Relationship Enhancement Training-UK

HSBC-HDPP

PBCOM Bldg., Ayala Ave.

Makati City

September 25-October 13, 2006

MEMBERSHIP:

University for the Philippines Alumni Association – Singapore

Member: November, 2007- present

NTUC – DBS Staff Union

Member: January, 2008-present

REFERENCES:

Chiang Kim Lian Elsie

Trainer, DBS-Contact Centre

Contact Nos.: 97714286

Ireyah Basman-Shimaoka

Marketing Executive, Guthrie GTS Limited

Contact Nos.: 64662555 / 93766023